SUSTAINABLE QUALITY ASSURANCE: SYNERGIES BETWEEN ARTIFICIAL AND HUMAN INTELLIGENCE 09.06.22

SUSTAINABLE QUALITY ASSURANCE: SYNERGIES BETWEEN ARTIFICIAL AND HUMAN INTELLIGENCE On June 6–9, 2022, in Mexico City INQAAHE international forum “Sustainable Quality Assurance: optimizing synergies between artificial and human intelligence” was held, during which representatives of accreditation agencies and leading experts from around the world exchanged experience and discussed further development and cooperation prospects.

The theme of the Forum revolves around Sustainable Quality Assurance: optimizing synergies between artificial and human intelligence – to support the quality assurance and higher education community at large in the ever-changing and disruptive era. The nature of the INQAAHE forums is exploratory and developmental, thus the global enhancement platform opens up a wealth of opportunities to learn from each other and from the thought leaders globally.

Ensuring sustainable quality assurance provisions is critical to the success of higher education in an ever-changing and disruptive environment. It does require a well-developed set of organizational competencies leading to a systems-oriented approach to change and perfect. Skilled persons or best information systems do not operate in a vacuum: the ability to synergize to accomplish tasks within the working environment is an art that is yet to be mastered by many. People do matter and so do the recent developments in technology.

Several sessions covering the following topics: Capacity building through investing in people, The multiple uses of AI, data, and technology, as well as Optimizing synergies were held at the forum.

Ex-President of INQAAHE, Higher Education Policy & Regulation Director at the Abu Dhabi Department of Education and Knowledge in the United Arab Emirates Dr. Susanna Karakhanyan participated in the forum, holding a workshop on international criteria for assessing the quality of the accreditation agencies work, which was devoted to considering approaches to “accreditation of the accreditors” to increase the relevance of the services provided for assessing the quality of education in response to continuous changes in the higher education system.


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